This Privacy Policy explains how Green Pavilion Catering Operation Co., Limited collects, uses, stores, and protects the information gathered through this website and the related computer systems design and integration services that we provide. The services described on this website are developed and operated by the developer GreenPav on behalf of Green Pavilion Catering Operation Co., Limited. We treat the privacy of every visitor and client as a serious responsibility, and we have written this policy so that you can understand, in plain language, what information we hold and what we do with it.
By using this website or by engaging our services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please stop using the website and contact us with your concerns. We may update this policy from time to time, and any changes will be reflected on this page with an updated effective date.
We encourage you to read this policy in full. It is deliberately written without jargon so that your rights and our obligations are clear to everyone, regardless of technical background.
Green Pavilion Catering Operation Co., Limited is the organisation responsible for this website and for the services offered through it. Our registered details are as follows:
Company name: Green Pavilion Catering Operation Co., Limited
Address: Rm 1A UG/F GREENFIELD GDN, 2-20 PALM ST, Mong Kok, Hong Kong (HK)
Email: support@yuanmat.buzz
Phone: +13527242147
Website: https://www.yuanmat.buzz
Throughout this policy, the terms we, us, and our refer to Green Pavilion Catering Operation Co., Limited. The terms you and your refer to the individual visiting this website or using our services. We act as a data controller in relation to the personal information described in this policy, which means we decide the purposes and means by which that information is processed.
We collect several categories of information so that we can respond to your requests and deliver our services effectively. The information we collect falls into the following broad groups.
When you contact us, request a quote, or engage our services, you may provide personal information such as your name, email address, telephone number, company name, and the details you include in a message. You may also provide information in the course of a project, including requirements, documents, and account details needed to complete the work.
When you visit this website, our systems may automatically record technical information such as your internet protocol address, browser type, operating system, referring pages, pages viewed, and the date and time of each visit. This information helps us understand how the website is used and how we can improve it.
If you correspond with us by email or telephone, we may keep a record of that correspondence, including the content of your messages and our replies. This helps us provide consistent support and resolve any issue that arises during or after a project.
In the course of a project we may receive information from your organisation and from third parties you authorise, such as system documentation, access details, and technical specifications. We treat this information with the same care as information you provide directly, and we use it only to deliver and support the services you have requested.
We do not collect sensitive categories of information, such as health data, religious beliefs, or political opinions, and we ask that you do not send us information of that kind unless it is genuinely necessary for the service you have requested.
We use the information we collect for a limited set of clear purposes. These purposes are described below.
We use your information to respond to inquiries, prepare proposals, deliver the systems design and integration services you have requested, and manage our relationship with you throughout a project. This includes using your contact details to communicate about timelines, deliverables, and any change to the work.
We use your email address and telephone number to respond to your messages, send important updates about a project, and answer questions you have raised. If you have asked us to contact you, we will do so using the details you provide.
We use automatically collected technical information to diagnose problems, keep the website secure, and understand which parts of the site are most useful to visitors. This information is generally aggregated and does not identify you personally.
We do not send marketing communications unless you have asked to receive them or have otherwise given us permission. If we do send you updates about our services, you may opt out at any time by following the unsubscribe instructions in the message or by contacting us directly. Opting out of marketing will not affect the messages we send about an ongoing project.
In some cases we process information to comply with a legal obligation, such as keeping records required by law or responding to a lawful request from a regulator or other authority.
We may use information to prevent fraud, enforce our Terms of Service, protect the security of our systems, and defend our legitimate business interests where the law permits this.
Depending on the circumstances, we rely on one or more of the following legal bases to process personal information.
When you engage our services, we process information as necessary to perform the contract between us, such as using your contact details to deliver the agreed work and manage the project.
Where required, we ask for your consent before processing your information for a specific purpose, such as sending marketing communications. You may withdraw consent at any time, and we will stop the relevant processing.
We may process information where we have a legitimate business interest that is not overridden by your rights and freedoms. This includes improving our services, protecting our systems, and responding to ordinary business inquiries.
We process information where necessary to comply with a legal or regulatory obligation that applies to us.
Where the processing of your information is based on consent, you have the right to withdraw that consent at any time by contacting us using the details in the How to Contact Us section below.
We work with a small number of third-party service providers who help us operate our business. These providers may, for example, host our website, process payments, or provide infrastructure and analytics. We share personal information with these providers only to the extent necessary for them to perform their functions on our behalf.
We require our service providers to protect your information with appropriate safeguards and to use it only for the purposes we specify. We do not sell your personal information to third parties, and we do not rent or trade your data for marketing purposes.
This website may contain links to other websites that we do not operate. If you follow a link to a third-party site, please review that site privacy policy, because we are not responsible for the practices or content of websites we do not control.
Where a third-party provider processes information outside your country, we take steps to ensure appropriate safeguards are in place as described in the International Data Transfers section of this policy.
We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires us to keep it. The exact retention period depends on the type of information and the reason we hold it.
Contact and correspondence records are generally kept for a reasonable period to allow us to respond to follow-up questions and to maintain a clear history of our relationship with you. Project records are kept for as long as needed to complete the work and to address any post-project obligations.
When information is no longer needed, we delete it or anonymise it so that it can no longer be linked to you. If you would like more detail about how long we keep a specific category of information, please contact us using the details provided below.
In some cases we may keep information in an aggregated or anonymised form for analytics and improvement purposes. Aggregated information does not identify you and is not treated as personal information under this policy.
We take the security of your information seriously and use appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, and disclosure. These measures include access controls, encryption where appropriate, and regular review of our security practices.
We limit access to personal information to those members of our team who need it to perform their work, and we require anyone who handles information on our behalf to maintain confidentiality. We also use reputable hosting and infrastructure providers that maintain their own security controls.
No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security. However, we work continuously to protect your information and to respond quickly and responsibly in the event of any security incident.
If a security incident affects your personal information, we will notify you and any relevant authority where the law requires us to do so, and we will take reasonable steps to limit the impact.
We also train our team on privacy and security responsibilities, and we review our controls periodically to make sure they remain appropriate as our services and the threats we face continue to evolve. Access to personal information is revoked when a team member no longer needs it, and sensitive access is granted only under supervision.
Your information may be stored and processed in countries other than the country in which you are located. We may transfer information to service providers who operate in different jurisdictions as part of hosting, analytics, and support.
When we transfer personal information internationally, we take appropriate steps to ensure it receives a comparable level of protection. These steps may include using standard contractual clauses or other safeguards recognised under applicable data protection law.
By using our website and services, you understand that your information may be transferred to and processed in countries whose data protection laws may differ from those in your own country. We remain responsible for the security and proper handling of that information wherever it is processed.
Our website and services are intended for businesses and adult individuals, and we do not knowingly collect personal information from children under the age of 13, or under the applicable age of digital consent in your jurisdiction. We do not direct our services toward children.
If you are a parent or guardian and believe that a child has provided us with personal information without your consent, please contact us using the details below. We will take reasonable steps to locate and delete that information from our records.
If we become aware that we have collected personal information from a child without appropriate consent, we will delete that information as quickly as reasonably possible.
Depending on where you live, you may have certain rights in relation to the personal information we hold about you. These rights may include the following.
You may request a copy of the personal information we hold about you, along with details of how we use it.
You may ask us to correct information that is inaccurate or incomplete.
You may ask us to delete your personal information in certain circumstances, such as when it is no longer needed for the purpose for which it was collected.
You may ask us to restrict our processing of your information, or object to processing that relies on our legitimate interests.
Where applicable, you may ask us to provide your information in a structured, commonly used format so that it can be transferred to another organisation.
To exercise any of these rights, please contact us using the details in the How to Contact Us section. We will respond to your request within the time period required by applicable law. We may need to verify your identity before we can act on a request.
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and related laws. Subject to any applicable exceptions, these rights may include the right to know what personal information we collect, use, disclose, and sell, the right to request deletion of your personal information, and the right not to be discriminated against for exercising your privacy rights.
We do not sell personal information as that term is defined under California law, and we do not share personal information for cross-context behavioural advertising. If you would like to exercise a right under California law, please contact us using the details below and clearly state that you are making a California privacy request.
We will respond to verifiable consumer requests within the timeframes required by law. We may ask you for information to verify your identity and to ensure that your request can be fulfilled accurately.
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide a more prominent notice on the website.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after any change to this policy will be treated as acceptance of the updated terms, unless the law requires us to obtain your consent for a specific change.
If we make changes that materially affect the way we use your information, we will seek your consent where required and will not apply the change retroactively to information already collected without a valid legal basis.
If you have questions, comments, or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us using the details below.
Green Pavilion Catering Operation Co., Limited
Rm 1A UG/F GREENFIELD GDN, 2-20 PALM ST, Mong Kok, Hong Kong (HK)
Email: support@yuanmat.buzz
Phone: +13527242147
We will acknowledge your message and work to resolve any concern promptly and fairly. If you believe we have not addressed your concern satisfactorily, you may also have the right to complain to the data protection authority in your jurisdiction.